What can we help with?
Browse by app
- Household
- Meals
- Money
- Planner
- Account & billing
- Extension & apps
Most-read this week
- Why didn’t my family member get the invite?
- Splitting a bill when someone paid in another currency
- Turning off every notification except urgent ones
- Moving a household to a new owner
Email us — support@studioonelabs.com
System status — All systems normal
Common questions
- How do I delete my account and data?
- Settings → Account → Delete. You get an export first, then a 14-day grace period, then it’s gone from backups within 30 days.
- Does the bot see my private data?
- The bot only uses what’s needed to answer, only while you’re signed in, and never for training. You can ask anonymously instead.
- Is there phone support?
- For business workspaces, yes — a named engineer and a direct line. For personal plans it’s bot, email and chat.